Privacy Policy

1. Information we collect

Name, email, phone number, delivery/billing address, order history, and — for sellers — KYC and bank details required for onboarding. We collect this when you register, place an order, or contact us.

2. Payment information

Card and banking details are collected and processed directly by our PCI-DSS-compliant payment gateway partners. SKMART does not store your full card number, CVV, or banking passwords.

3. How we use your information

To process and deliver orders, provide customer support, send order updates, prevent fraud, comply with law, and (with your consent) share offers.

4. Sharing

We share data only as needed with logistics/courier partners (to deliver orders), payment gateways (to process payments), and authorities where legally required. We do not sell your personal data.

5. Cookies

We use cookies to keep you logged in, remember your cart, and improve the site. You can control cookies via your browser settings.

6. Data security

We use reasonable technical and organisational measures (encryption, access controls) to protect your data. KYC documents are stored privately and accessible only to authorised staff.

7. Data retention

We retain data as long as needed to provide services and meet legal/accounting obligations.

8. Your rights

You may access, correct, or request deletion of your personal data by emailing support@skmart.biz, subject to legal retention requirements.

9. Children

The Website is not intended for children under 18.

10. Grievance Officer

Grievance Officer, Salasar Agro Exim, support@skmart.biz, +91 74007 90055.

11. Contact

For privacy questions, email support@skmart.biz.