Frequently Asked Questions

How do I place an order?

Browse products, choose your size/colour, add to cart, and check out with online payment or Cash on Delivery.

What payment methods do you accept?

UPI, credit/debit cards, net banking, and Cash on Delivery (where available). Payments are processed securely; we don't store your card details.

How long will delivery take?

In-stock items ship in 1–3 business days and arrive in 3–7 business days. Some items may need a little extra preparation time (shown on the product page). See our Shipping & Delivery Policy.

What's your return policy?

Most items can be returned within 7 days of delivery if unused with tags. See our Refund & Cancellation Policy.

When will I get my refund?

Within 5–7 business days of us receiving and approving your return, to your original payment method.

How do I track my order?

Go to My Orders for live status.

How do I sell on SKMART?

Register, then apply through Sell on SKMART. After KYC approval you can list products. The platform charges a commission on each sale.

How do I contact support?

Email support@skmart.biz or call +91 74007 90055 (Mon–Sat, 10:00 AM – 6:00 PM IST). You can also use our Contact form.